Singapore Student Learning Space
What is Singapore Learning Space
As part of its commitment to nurturing future-ready learners, the Ministry of Education had announced that all students in Singapore schools will be supported in their learning by the Singapore Student Learning Space (SLS), an online learning platform that contains curriculum-aligned resources and learning tools.
With the SLS, students will be able to learn better through the use of technology. Students will be able to learn anytime, anywhere, and at their own pace, whether independently or with their peers. Teachers will also be able to use the SLS to complement their classroom teaching, further enriching students’ learning experience. We believe such a learning experience is essential to help your child to become an active and confident user of technology.
SLS is accessible through the internet browsers on either Windows PC, Mac, iPad or Android tablets (with screen size larger than 7 inches for good user experience). However, the system is currently not optimised for use on these devices.
Annex A: Student Instructions (updated 24 December 2020)
SLS Self-Help Tips for Students
|SLS Support for Home-based Learning|
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline: 6583 2125
Contact person: Miss Azzilawaty Binte Abdullah (ICT Associate)
Email Address: email@example.com
Mondays - Fridays: 7:00 am - 4:00 pm
For other matters, students can email the SLS Helpdesk at firstname.lastname@example.org. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Non-School Operating Hours
Students can only contact the SLS Helpdesk outside the school operation hours.
SLS Helpdesk: 6702 6513
Mondays - Fridays : 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm
*Closed on Sundays & Public Holidays
Alternatively, students can email the SLS Helpdesk at email@example.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.
Frequently Asked Questions
Q1 : I have forgotten my password. What should I do?
3 Ways to reset password.
a) Reset via email. Please remember the email address used during your first setup.
If you cannot see the email in your inbox, it may be in the spam or junk email folder.
b) Reset via answering security questions
c) Call SLS helpdesk at 67026513
Please refer to paragraphs 6-9 in Annex A. You may refer to go.gov.sg/slsloginhelp for all login issues
Q2 : I have forgotten my username. What should I do?
The format of your user name is a combination of the first 5 characters of your Name, the last 4 digits and the letter of your NRIC/FIN/BC, e.g. (RACHE1234Z).
In rare cases, two or more students might share the same 10 characters. In such cases, their username may be affixed with a number, e.g. (RACHE1234Z_01).
If you are still not sure of your username, please approach your teacher.
Q3 : My account has been locked. What should I do?
Your account will be locked after 6 attempts to log in with an incorrect password.
Please approach your teacher to reset your password.
Q4 : I used the "Password Reset Link Method" but I cannot find my password reset email. What can I do?
If you cannot see the email in your inbox, it may be in the spam or junk email folder. It is also possible that you have not keyed in or verified the email address in SLS.
Note: The URL in the email will expire within 20 minutes. If the URL has expired, go to the login page and select "Forget Password" to try again.
Q5 :Can I change the security questions?
Students can log in to SLS to change the answers to their security questions. However, the questions are fixed.
Q6 : What are the Operation System and Browser Requirements for SLS?
SLS is accessible through internet browsers on either Windows PC, MAC iPad or Android tablets. For good user experience, tablets should have a screen size of at least 7 inches. However, a small number of resources may not work on tablets due to missing plugins. Currently, SLS is not fully optimised to display on mobile phones even though users can access the system and resources. The recommended operation systems and browsers are:
|Microsoft Windows 7 SP1 and Windows 8.1|
|Microsoft Windows 10|
|Mac OS 10 and later|
|iOS 11 and later|
|Android 5 and later|
|Chrome OS 79 and later|